Contact information

Contact Information

Last Updated: October 12, 2026

At mettleshopco, we value clear communication and aim to provide customers with helpful support before and after a purchase. If you have a question about a product, an existing order, delivery, or one of our store policies, you can reach us using the contact details below.

Business Information

Store Name: mettleshopco

Legal Business Name: Mettle Shop, LLC

Business Representative: JOSEPH WAGONER

Business Address:
3340 11th Street
Sacramento, CA 95818
United States

Website: https://mettleshopco.com

Customer Service Email: dustydoucath18@outlook.com

Customer Service

Please contact us by email for assistance with:

  • Product information and availability.
  • Order confirmations and order status.
  • Shipping estimates and tracking numbers.
  • Delayed, missing, or lost packages.
  • Returns, refunds, and cancellation requests.
  • Payment questions and transaction concerns.
  • Privacy requests and questions about our store policies.

Order-Related Inquiries

For questions about a specific purchase, please include your order number and the email address used during checkout.

If your package appears to be delayed or missing, please provide any available tracking details so that we can review the shipment and help determine the appropriate next steps.

For return or refund requests, please contact us before sending an item back. We will provide instructions in accordance with our published policies and applicable law.

Response Times

We aim to review customer messages and respond within a reasonable period. Response times may vary depending on the nature of your inquiry, the information required, and the volume of requests received.

Providing complete and accurate order information helps us investigate and resolve requests more efficiently.

Store Policies

For additional information about shopping with us, please review the relevant policies published on our website:

  • Privacy Policy
  • Terms of Service
  • Shipping Policy
  • Return and Refund Policy
  • Legal Notice

These documents explain our general practices regarding personal information, purchases, delivery, and customer support.

Contact Us

Mettle Shop, LLC
3340 11th Street, Sacramento, CA 95818, United States
Website: https://mettleshopco.com
Email: dustydoucath18@outlook.com

Thank you for visiting mettleshopco. We appreciate your business and welcome the opportunity to assist you.